§ 1 General provisions

1. The party selling goods in the online store at: https://uvok.eu hereinafter referred to as the Seller, is:
   HYPER spz o.o.
   Gajowa 1 street
   43-100 Tychy, POLAND
   VAT ID: 6462993375
   Entered in the Register of Entrepreneurs of the National Court Register kept by the District Court KATOWICE-WSCHÓD IN KATOWICE, VIII ECONOMIC DEPARTMENT OF THE NATIONAL JUDICIAL REGISTER, under the KRS number 0000944268
   Amount of share capital: PLN 5,000.00
2. A party making purchases in the Store may be a natural person, a legal person and an organizational unit without legal personality, to which separate regulations grant legal capacity, hereinafter referred to as the Buyer.
3. Placing orders in the Online Store takes place according to the rules specified in these RegulationsBy placing an order the Buyer accepts the terms of these Regulations.

§ 2 Items of transaction

1. The objects of transaction are the products https://uvok.eu presented on the website: https://uvok.eu at the time of placing an order, together with their factory packaging.
2. Prices of all products presented on https://uvok.eu are expressed in Polish zloty and include VAT (gross prices)Prices do not include delivery costs.
3. All products presented on https://uvok.eu are brand new and unused, the seller is obliged to deliver them without defects.

§ 3 Placing orders

1. Placing orders is done using the appropriate order form located on the Store's website.
2. Submission of an order by the Buyer using the order form located on the website https://uvok.eu constitutes a declaration of will to conclude a Sales Agreement with HYPER spz o.o., in accordance with the content of the Terms and Conditions.
3. The contract is considered concluded at the moment of confirmation of order acceptance by the Seller.

§ 4 Order execution

1. The execution of an order begins after the order is accepted and payment is made or, in the case of a cash on delivery purchase, after the order is accepted.
2. Confirmation of acceptance of the Order for execution is sent by the Seller using e-mail to the Buyer's address provided by the Buyer in the order.
3. Order processing time is the time from the date of confirmation of acceptance of the order by the Seller up to 5 working days.
4. The Seller accepts orders around the clock on all days of the yearOrders placed on Sundays and holidays will be processed on the first working day following these days.
5. If the lack of goods in stock may cause an extension of the order lead time, the Buyer may agree to extend the lead time, choose other similar goods or cancel the ordered goods.
6. If the Buyer does not agree to extend the lead time, the order shall be canceled and the advance payments made shall be refunded, immediately by bank transfer to the account indicated by the Buyer.
7. For each transaction, the Seller shall provide proof of purchase of goods in the form of a receipt or VAT invoice as requested by the Buyer.

§ 5 Forms of payment

Payment for the ordered goods can be made:

1. Cash on delivery, payment due to the courier upon receipt of the shipment.
2. By bank transfer before delivery of the goods to the bank account: 
   - Payment in EUR, account: PL88 1050 1070 1000 0090 8337 7094, SWIFT: INGBPLPW (ING BANK ŚLĄSKI)
3. By e-transfer, BLIK, payment by card made through iMoje.
4. With the help of "Buy with Twisto/Pay Po".

§ 6 Payment Term:

The buyer is obliged to pay for the order within 5 working days from the date of placing the orderOtherwise, the order will be canceled by the Seller.

§ 7 Delivery.

1. Deliveries are made via courier service.
2. Delivery costs shall be borne by the Buyer.

§ 8 Returns

1. The Buyer has the right to withdraw from the concluded contract in writing without giving any reason within 30 days from the date of taking possession of the goods (withdrawal within 14 days - return to bank account, return after 14 days and before 30 - return to gift card)In the case of written withdrawal from the contract, the customer is obliged to return the goods within 14 daysThe right referred to above also applies to an individual who enters into a contract directly related to his business activity, when the content of the contract shows that it does not have a professional character for this person, resulting in particular from the subject of his business activity, made available on the basis of the provisions of the Central Register and Information on Business Activity.
2. A buyer who is a consumer withdraws from the contract by submitting a statement in writing(download form).
3. In the event of withdrawal from the contract, the contract is considered not concludedWhat the parties to the contract have provided shall be returned unchanged, unless the change was necessary within the limits of ordinary management.
4. Reimbursement will be made within fourteen days from the date of receipt of the Buyer's statement of withdrawal from the contract.
5. In the case of the Buyer's declaration of withdrawal from the contract and return of the purchased goods within 14 days, the Customer is entitled to a refund to the bank account from which he made the purchaseIn case of withdrawal from the contract after 14 days and before 30 days from the date of taking possession of the goods, the funds will be returned to the gift card, which can be used in the Store for a period of 12 months from the date of returning the funds to the card.
6. The customer shall bear the cost of returning the product to the Seller.
7. The goods should be sent to the address: HYPER (returns), 1 Gajowa Street, 43-100 Tychy POLAND (telfor courier: +48 518-240-104).
8. The seller may withhold reimbursement of payments received from the consumer until it receives the item back or the consumer provides proof of its return, whichever event occurs first.
9. If the entire order is returned within 14 days, we will also refund the cost of delivering the goods to the customer in the amount corresponding to the cheapest shipping option offered by us.

§ 9 Warranty Claims

1. In accordance with generally applicable law, each product purchased in our store is covered by a 2-year warranty.
2. Notification of a complaint by the Customer, Entrepreneurs purchasing for purposes related to their business but not of a professional nature for the buyer, and entrepreneurs purchasing for purposes not related to their business, may be made by sending back the complete Goods received in the transaction together with a legibly completed complaint form(download form) to the address: HYPER (complaints), 1 Gajowa Street, 43-100 Tychy, POLAND, (phone number for courier: +48 518-240-104).
3. We will respond to the complaint within 14 days from the date of delivery of the advertised product to us.

§ 10 Disputes

In case of any disputes between the Buyer and the Seller, the Buyer has the option to use out-of-court means of settling and investigating claimsThe Buyer may, among other things:

1. turn to the permanent amicable consumer court operating at the Trade Inspection with a request to resolve a dispute arising from the concluded Sales Agreement,
2. apply to the provincial inspector of the Trade Inspection with a request to initiate mediation proceedings for the amicable settlement of a dispute with the Seller,
3. obtain free assistance in resolving the dispute, using the free assistance of the county or municipal Consumer Ombudsman or a social organization whose statutory tasks include protection of consumers such as the Consumer Federation or the Polish Consumer Association

§ 11 Final Provisions

1. All mentioned products and names are used for identification purposes only and may be registered trademarks of producers.
2. uvok.pl, is a domain owned by HYPER spz o.o.
3. With the placement of an order, the Buyer agrees to the storage and processing of data for marketing purposes by the SellerThese data are confidential and will not be disclosed to third partiesThe customer has the right to inspect his own personal data and to correct them, as well as to remove them from the databaseThe Seller undertakes to protect personal data in accordance with the Act of August 29, 1997"On the protection of personal data".
4. In matters not regulated by the above document, the relevant provisions of the Civil Code (Journal of Laws No16, item 93, as amended), the Act on Special Terms of Consumer Sales and Amendments to the Civil Code (Journal of Laws No141, item 1176, as amended); the Act on Providing Electronic Services (Journal of Laws No144, item 1204, as amended);the Consumer Rights Act (Journal of Laws 2014, item 827) shall apply.
5. The offer presented in the store does not constitute an offer within the meaning of the Civil Code, it is only an invitation to start negotiations (according to Article 71 of the Civil Code).