The safety of our products is our top priorityIn accordance with the GPSR (General Product Safety Regulation), we are required to ensure that all the products we offer are safe and comply with applicable standardsWe want to ensure that it is safe for your customers to purchase our products.

If you have noticed, or received reports from your customers, any problems related to the safety of products purchased from us, please report it as soon as possible.

How to report a problem?
If you notice a problem, please report it to us as soon as possibleTo do so, please send an email to: info@uvok.eu

In your report, please provide the following information:

• product name and code
• date of purchase
• description of the problem, including the circumstances under which it occurred (if applicable)
• contact information of the applicant (name, surname, e-mail, telephone)
• any additional information, photos or videos documenting the problem.

What will happen after I report a problem?
Each report will be promptly reviewed by our team and we will take appropriate action.
Thank you for your feedback, which helps us to continuously improve the quality and safety of the products available in our offer.

Basic information about the products: